Quotes On Customer Service Excellence 2020

Are you looking for quotes on customer service excellence to improve the customer service of your business? Here is a list of excellent customer service quotes that will inspire you. From motivating customer service quotes to world-class customer service quotes by Walt Disney, Henry Ford, and many more famous people and businessmen.

 




Customer Service Excellence Quotes:

 

1.

“Best way to sell something: don’t sell anything. Earn the awareness, respect and trust of those who might buy.” – Rand Fishkin

2.

“Sales go up and down, service stays forever.”

3.

“Customer service is just a day in, day out, ongoing, never ending, unremitting, presevering, compassionate type of activity.”





4.

“Know what your customers want most and what your company does best. Focus on where those two meets.” – Kevin Stritz

5.

“Think like a customer.”

6.

“One customer well taken care of could be more valuable than thousand dollar worth of advertising.”

7.

“Under promise and over deliver.”

8.

“When a customer is satisfiend and everyone is happy, the job is not finished. Give them a reason to comeback. ” – Shep Hyken.

9.

“Your most unhappy customers are your greatest source of learning.” – Bill Gates

10.

“Remember, no matter how good your feedback is, you always start over with the next customer.”




11.

“Success is not delivering a feature, it is learning how to solve the customer’s problem. “

12.

“Leadership is not about titles, position or flowcharts. It is about one life influencing another.” – John C. Maxwell.

13.

“If you are not taking care of your customer. Your competitor will.”

14.

“It is not your customer’s job to remember you. It is your obligation and responsibility to make sure they don’t have a chance to forget you.”

15.

“Your customer doesn’t care how much you know until they know how much you care.”





16.

“If you have the goal to deliver an experience so great that the customer will return and recommend you, then you’re on the path of success.” – Shep Hyken.

17.

“Stop selling, start helping.”

18.

“Customer service is not a department. It’s a philosophy to be embraced by everyone in every department.”

19.

“A complaining customer can be your best opportunity to show how good you are and create a customer evangelist.”

20.

“Satisfaction is a rating. Loyalty is a brand.”

21.

“Take an interest in your customers as people, use their names, have fun with them and say thanks.”

22.

“Consistency doesn’t mean you never have a problem. It means your customers can count on you if there ever is a problem.”

23.

“You can’t look at the competition and say you’re going to do it better. You have to look at the competition and say you’re going to do it differently.” – Steve Jobs

24.

“Look for opportunities to respond to the obvious and sometimes subtle comments your customer make.”

25.

“The customer’s perception is your reality.”

26.

“Show up early, stay late, do your best, always say thank you, give people more than they expect and follow up.” – Shep Hyken.

27.

“Customer service is an attitude, not a department.”

28.

“The true test of a business’s customer service effort is not when things are going right, but rather what is done when things go wrong.”

29.

“Make every interaction count. Even the small ones, they all are relevant.”





30.

“Building a good customer experience does not happen by accident. It happens by design.” – Clare Muscutt

31.

“Your lack of boundaries does not equal excellent customer service.”

32.

“Care! Care about doing a good job. Care about your customers. Care about your company. Care about yourself.”

33.

“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.”

 

34.

“We are what we repeatedly do. Excellence then, is not an act but a habbit.” – Aristotle

 

Excellent Customer Service Quotes:

 

35.

“Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney

 

36.

“It’s kind of fun to do the impossible.” – Walt Disney

 

37.

“The way to getting started is to quit talking and start doing.” – Walt Disney

 

38.

“If you can dream it, you can do it.” – Walt Disney

 

39.

“Ease your customer’s pain.”

 

40.

“Treat your customers like you want to be treated.”

 

41.

“Put yourself in their shoes.”

 

42.

“Customer service is about empathy.”

 

43.

“If you’re aspiring to satisfy your customers, then you’re aspiring to mediocrity.”

 

44.

“I consider each customer  as a family member who deserves nothing but the best service.”

 

45.

“Customers are smarter than ever. They know what good service is and expect it.”

 

46.

“When ther’s a problem, take immediate action to solve it. Attempt to wow the customer with the recovery. Make a promise you can keep.” – Shep Hyken.

 

47.

“A brand is defined by the customer’s experience. The experience is delivered by the employees.”

 

48.

“The job isn’t to just fix the problem. It is also to restore the customer’s confidence. Do both!”

 

49.

“Past customer service stories can be a great training tool that creates best-practice examples for employees to learn from.”

 

50.

“A customer is always right.”

 

 

Related Article: Best Quotes for Employee Appreciation

 

51.

 

“It takes months to find a customer.. and seconds to lose one.”

52.

“Legendary customer experiences are designed.”

53.

“Kind words do not cost much, yet they accomplish much.”

 

Quotes About Excellent Customer Service:

 

54.

“Great customer service is when you do for the customer everything you can do after you have done what you are supposed to.”

55.

“If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.” – Jim Rohn

 

56.

“The best advertising is a loyal customer, spreading the word about how incredible your business is.”

57.

“Treat every customer as though they were your favorite celebrity, hero, friend neighbor or your grandma.”

58.

“There are no traffic jams along the extra mile.”

59.

“All of your customers are your partners in your mission.”

60.

“I’ve learned that people will forget what you’ve said, people will forget what you did, but people will never forget how you make them feel.” – Maya Angelou

 

61.



“The customer may not always be right, but they are always the customers. So, let the customer be wrong with dignity and respect.”

62.

“Nobody raves about average.”

63.

“We don’t want to push our ideas to customers, we simply want to make what they want.” – Laura Ashley

64.

“Courteous treatment will make a customer a walking advertisement.” – J.C Penney

65.

“Satisfied customer is the best business strategy of all.”


66.

“Make the customer the hero of your story.”

67.

“It takes 20 years to build a reputation and 5 minutes to ruin it, if you think about that, you’ll do things differently.” – Warren Buffet

68.

“The customer’s problem may not be our fault, but it is still our problem to solve.” – Shep Hyken.

69.

“Customers are asset to be cared for and nurtured.” – Jeanne Bliss

70.

“The best time to do customer service is when a customer is upset.”

71.



“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.”

72.

“Celebrate what you’ve accomplished, but raise the bar a little higher each time you succeed.”

73.

“Keep calm and provide excellent customer service.”

74.

“We see our customers as invited guests to a party, and we are the hosts. It’s our job everyday to make every important aspect of the customer experience a little bit better.” – Jeff Bezos

75.

“If you do builda  great experience. Customers tell each other about that. Word of mouth is very powerful.”

76.

“Listen to your customers deeply or you will have none.”

77.

“Always give people more than they expect to get.”

78.

“The key is to set realistic customer expectations, and then not to just meet them, but to exceed them. Preferably in unexpected and helpful ways.”

79.

“Customer service is the experience we deliver to our customer. It’s the promise we keep to the customer. It’s how we follow through for the customer. It’s how we make them feel when they do business with us.”

80.

“Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?”

81.

“Good customer service costs less than the bad customer service.”

82.

“Give trust and you’ll get double in return.”

83.

“There is place in the world for any business that takes care of its customers – after the sale.” – Harvey Mckay

84.

“Quality is the best business plan.”

 

85.

“Customer service will become the primary value added function of every business.”

 

86.

“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.”

 

87.

“The customer is why we are here. If we take good care of them, they’ll give us good reason to come back.” – Jenny McKenzie.

 

88.

“You are serving a customer, not a life sentence. Learn how to enjoy your work.” – Laurie McIntosh

 

89.



“The secret to success is to treat all customers as if your world revolves around them.”

 

90.

“If we keep our competitors focused on us while we stay focused on the customer, ulitmately we’ll turn out all right.”

 

Related Article: Finishing Strong Quotes 

 

So these were the best quotes on customer service excellence to boost up and motivate your sales team. The sales department is indeed a very important factor in any business’s growth. It’s the responsibility of every leader of the pack to keep them motivated through motivational quotes. Share these customer service quotes with your colleagues, team or business partners and leave a comment with your favorite customer service quotes.

 

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